Apex Health Privacy Policy
Effective Date: January 1, 2026
1. Introduction
Apex Health (“Apex Health,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website, online forms, communications, and related digital services. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information. This Policy applies to website visitors, employer representatives, employees, applicants, vendors, prospective clients, patients, and other individuals who interact with Apex Health online or through our services.
2. Information We Collect
We may collect personal information that you provide directly to us, including your name, company name, title, email address, phone number, mailing address, and any information you submit through contact forms, consultation requests, assessment forms, uploaded documents, email communications, appointment requests, or related interactions. We may also collect information connected to employment inquiries, benefit-related inquiries, care coordination requests, and service-related communications. If you provide information on behalf of another individual, you represent that you are authorized to do so.
3. Automatically Collected Information
When you use our website, we may automatically collect certain technical and usage information, including your IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, click activity, form interactions, and similar data. This information may be collected through cookies, analytics tools, pixels, tags, scripts, and related technologies. We use this information to improve website performance, better understand user behavior, and strengthen the effectiveness of our services and communications.
4. How We Use Information
Apex Health may use personal information to respond to inquiries, schedule consultations, provide requested materials, administer assessments, evaluate service opportunities, improve website performance, communicate with users, manage recruiting and vendor relationships, support care navigation, maintain security, prevent fraud, comply with applicable law, and enforce our policies and contractual rights. We may also use information for analytics, reporting, service enhancement, and operational planning. We use personal information only for legitimate business, service, compliance, and administrative purposes.
5. How We Disclose Information
We may disclose information to service providers, contractors, advisors, hosting providers, customer relationship management platforms, scheduling platforms, IT vendors, communications vendors, analytics providers, legal counsel, accounting professionals, and other third parties that support our operations. We may also disclose information when required by law, in response to subpoenas or legal process, in connection with audits or regulatory requests, to protect our rights and security, or as part of a merger, financing, acquisition, reorganization, or sale of assets. Apex Health does not sell personal information for monetary consideration. Where applicable law defines certain data-sharing activities as “sharing” for advertising or analytics purposes, individuals may exercise any applicable rights through the contact methods listed below.
6. Health Information and Regulated Data
Certain information collected by Apex Health may relate to health, benefits, care coordination, or workforce well-being. Where Apex Health collects or receives protected health information in a regulated healthcare context, that information may also be governed by HIPAA and other applicable healthcare privacy laws. Information submitted through general website forms or standard contact channels may not automatically be treated as protected health information in every circumstance. Users should avoid submitting highly sensitive medical information through general website forms unless specifically directed to do so through an approved channel.
7. Data Security and Retention
Apex Health uses administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction. These safeguards may include role-based access controls, secure systems, vendor oversight, transmission protections, monitoring, and retention controls appropriate to the information involved. While no system can guarantee absolute security, we take reasonable steps to protect the information we maintain. We retain personal information only for as long as reasonably necessary for business, operational, legal, regulatory, contractual, security, or compliance purposes.
8. Your Rights and Choices
Depending on your state of residence and applicable law, you may have rights to request access to personal information, request correction, request deletion, opt out of certain data-sharing activities, limit the use of certain sensitive personal information, or appeal a privacy-related decision. Apex Health will review and respond to verified requests in accordance with applicable law. To protect privacy and security, we may take reasonable steps to verify your identity before fulfilling a request.
9. Third-Party Services and Children’s Privacy
Our website may contain links to third-party websites, software, applications, or services that are not owned or controlled by Apex Health. We are not responsible for the privacy, security, or content practices of those third parties. Apex Health’s website is intended for adults, employers, and business users, and is not directed to children under the age of 13. We do not knowingly collect personal information online from children under 13 without legally required authorization.
10. Changes to This Policy and Contact Information
Apex Health may update this Privacy Policy from time to time to reflect changes in law, business operations, technology, or data practices. When updates are made, we will revise the Effective Date above and take any additional steps required by law. If you have questions about this Privacy Policy or wish to exercise any applicable privacy rights, please contact us at: Apex Health,